Privacy Policy

Introduction

Welcome to https://debt-consolidation-mortgages.vibereports.co.uk (hereinafter referred to as “Debt Consolidation Mortgages,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our services, or engaging with our content.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://debt-consolidation-mortgages.vibereports.co.uk
Any mobile applications or software we offer
Online services and tools accessible through our platform
All content, products, and promotions available on our websites and associated channels

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

When you create an account and use our applications or services as an authorized user.
During your visits to our websites, including any interactive features or content.
When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to provide and improve our services. These include:

Account Information: Details related to your user account, including username, email address, and password hashes.
Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
Financial Information: Income, savings, investment portfolios, and other financial data relevant to our services.
Purchase Information: Products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for delivering content and analytics.
Location Data: Geographic location information provided by your browser or device to personalize content and services.
Feedback: Comments, reviews, and responses you share with us to enhance our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their respective privacy policies).
Product Information: Details about the products or services you express interest in or purchase from us.

We obtain this data through direct user input, automated collection tools, and third-party providers who assist us in delivering our services.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: Essential for navigation and functionality, ensuring secure access to member areas.
Preference Cookies: Remembering user preferences to personalize content and settings.
Analytics Cookies: Tracking website usage to understand user behavior and improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or when required by law, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we implement robust security measures:

Encrypting data transmission and storage using industry-standard protocols.
Engaging secure third-party processing partners to handle sensitive transactions.
Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access, rectification, or erasure of your data.
Restriction or object to the processing of your data.
Right to data portability, allowing you to transfer your data to another controller.
Right to withdraw consent at any time without impacting the lawfulness of pre-consent processing.
Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our Privacy Team using the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us:

Email: [email protected]
Address: [Provide the physical address]

We are committed to handling your personal information with the utmost care and transparency. Thank you for choosing Debt Consolidation Mortgages.